- Start service (move in)
Use our online form to request electric service for your new home.
- Stop service (move out)
Complete our online form to stop electric service.
- Transfer Service
How to move out then move in to obtain electric service.
- Report tree problem
Let us know if a tree is too close to our power lines.
- Report lighting problem
Report a streetlight or area light outage online.
- Request electrical work
Review rules, guidelines and restrictions, submit an online form for new service or service upgrade, request the removal of electric facilities, and search for electric inspection permits.
- Customer service phone numbers and business hours
Important outage and Contact Center information.
- Utility commissions
Phone numbers and websites for utility commissions in Ohio, Pennsylvania, New Jersey, West Virginia and Maryland.
- Service area
View FirstEnergy's electric utilities serve territory map.